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The brand dedicated to door and window professionals
SIMU guarantees its products for its professional customers against all manufacturing, design or material faults.
< 0,5 %
Return rate
7 years warranty
Full solar solutions AUTOSUN 2 (for rolling shutter) and SOLISHADE (for screen)
(motor + battery + panel)
5 years warranty
- Tubular motors
- Central motors
- GM motors
- BOX and BOX SI motors
- Electronic products
- Battery and solar panel from the AUTOSUN system sold alone
- Accessories (excluding cells and batteries)
The SIMU after-sales service commits to repair it or replace it within 2 weeks (starting from the date of reception of the defective product).
I am a private individual or a professional
No, direct SIMU customerPlease contact your installer or reseller to find out the warranty conditions they have set for you.
Identify your product
Each SIMU motor, command or controller is labelled to provide customers with all the legal and technical information they need.
These labels also guarantee the traceability of SIMU products.
Unique datamatrix and/or barcode registration systems guarantee precise traceability.