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Instruction sheets

Find all the product documentation directly on the page of the product concerned.

 

Download our Memento, our site handbook, a vital tool to help you on-site and in the workshop.

 

Installation tutorials

Install our motors quickly and easily with step-by-step video tutorials for all SIMU products.

Choose the right motor torque

thanks to our calculator for roller shutter motors

The results are given for information and vary according to each installation characteristic. Neither the manufacturer nor the seller can be responsible for bodywork and material damage. Recommendations for the use of tubes require careful attention as well (see profiler’s charts).

Calculate the required torque

Our guides

Title Download
Range overview: Tubular motors diam 40 to 60 Download
Range details: Tubular motors diam 40 to 60 Download

 

 

Choose the right motor

The charts below will help you determine the right torque for your motor:
 

Title Download
Tubular motor selection guide Download
Central motor selection guide Download

Frequently asked questions

WARNING: The motors, controls and accessories must be installed by a professional in motorisation and building automation, in accordance with the SIMU instructions and the regulations applicable in the country of use.

General Questionsstions

  • You will find the useful information for identification on the motor's label:
    etiquette-faq

  • Visit the dedicated page, and use the online calculator, abacus files, or customized abacus form

  • Find our dealers list on the dedicated page

  • If you are an INDIVIDUAL or a PROFESSIONAL NOT A DIRECT SIMU CUSTOMER:

    Please contact your installer or dealer to find out the warranty conditions provided to you

    If you are a PROFESSIONAL DIRECT SIMU CUSTOMER:

    The warranty conditions apply in full, write to us via the contact form

SIMU guarantees

all its products

SIMU guarantees its products for its professional customers against all manufacturing, design or material faults.

7 years warranty

Full solar solutions AUTOSUN HZ and AUTOSUN BHZ (for rolling shutter) and SOLISHADE (for screen)
(motor + battery + panel)

5 years warranty

  • Tubular motors
  •  Central motors
  • GM motors
  • BOX and BOX SI motors
  • Electronic products
  • Battery and solar panel from the AUTOSUN system sold alone
  • Accessories (excluding cells and batteries)

1 year warranty

  • Manual components
  • Safety brake

I want to contact the After Sales Department

A product under warranty has a malfunction? First, identify your product: Each motor and SIMU control system is labeled to provide customers with all the legal and technical information they need. These labels also ensure the traceability of SIMU products. Unique data matrix and/or barcode registration systems guarantee precise traceability.

I am a professional

Installer or Distributor

The warranty conditions fully apply

The SIMU after-sales service commits to repair it or replace it within 2 weeks (starting from the date of reception of the defective product).

 

I am a private individual or a professional

Reseller or Individual

Please contact your installer or reseller to find out the warranty conditions they have set for you.