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The safety of all our customers and employees and the continuity of our commitments are our top priority today. Consequently, in the exceptional context related to the Covid-19 pandemic, we have implemented strengthened security protocols within our French industrial and logistics sites.

Therefore, we are pleased to inform you of the partial and gradual resumption of activity at our production site, as well as at logistics activities.

This recovery is gradual to ensure the proper deployment of barrier measures.

As a result, we may not be able to execute, within our regular delivery time, one or more orders, in whole or in part, as long as the irresistible effects of the pandemic shall impact our business.

In the event of a delay or suspension of the delivery of your order, rest assured we will endeavor to fulfill our obligations as soon as possible.
As the situation evolves rapidly, our customer service will stay tuned during this period and will come back to you as much as necessary to inform you of these developments.
The safety of all and the continuity of our commitments to our customers are the core priorities of the Somfy Group.

Thank you for your understanding.