— Frequently Asked Questions: RSA Hz and RSA Hz PRO —

WARNING

“The motor must be repaired by a professional in motorisation and building automation, in accordance with the SIMU instructions
and the regulations applicable in the country of use.”

ERROR CODES

List of operating information displayed by the RSA Hz receiver to quickly view and troubleshoot the installation statuslist of operating

ERROR CODE C6

Set settings P2 and P6 to 00
It is vital that you replace the safety devices to comply with standards and to inform the user of the situation and the risk.

ERROR CODE E2

Set setting P1 and P5 to 00
It is vital that you replace the safety devices to comply with standards and to inform the user of the situation and the risk.

ERROR CODE E8

Operating time too short. Set setting t0 slightly above the door operating time. (In seconds)

THE REMOTE CONTROL BUTTON MUST BE HELD DOWN TO CLOSE THE DOOR

Safety problems, check your accessories and error code.

THE MOTOR STOPS MID CYCLE WITH NO ERROR CODE

If the motor stops mid cycle and the unit does not display an error, the problem is linked to the motor (winding or capacitor).
Contact your supplier to repair or replace the motor.

THE MOTOR DOES NOT RESPOND TO THE COMMAND SENT BY THE REMOTE CONTROL

1. Check that setting P0 ≠ 05
2. Check that the screen displays C1. If not, identify the error code using the manual.

List of operating information displayed by the RSA Hz receiver to quickly view and troubleshoot the installation statuslist of operating