— Frequently Asked Questions: AUTOSUN 2 —

Warning

“The motor must be repaired by a professional in motorisation and building automation, in accordance with the SIMU instructions
and the regulations applicable in the country of use.”

THE SHUTTER LOWERS WITH A JERKY MOTION

1. Check that there are no problems (slats that stick, for example)
2. Charge the battery.

MY REMOTE CONTROLS DO NOT CORRECTLY CONTROL MY SHUTTERS AFTER I ADD A GENERAL REMOTE CONTROL

1. Disconnect the solar panel from the motor.
2. Disconnect the battery from the motor for 3 seconds.
3. Reconnect the battery to the motor for 8 seconds.
4. Disconnect the battery again from the motor for 3 seconds.
5. Reconnect the battery to the motor. The motor turns back and forth.
6. Press the PROG (programming) button on the individual transmitter for approximately 3 seconds until the motor turns back and forth once.
Your remote control is re-paired and the others no longer control the motor.

THE MOTOR ASCENDS AFTER REACHING THE LOWER END LIMIT

1. Disconnect the solar panel from the motor.
2. Disconnect the battery from the motor for 3 seconds.
3. Reconnect the battery to the motor for 8 seconds.
4. Disconnect the battery again from the motor for 3 seconds.
5. Reconnect the battery to the motor. The motor turns back and forth.
6. Press the PROG (programming) button for approximately 10 seconds until the motor turns back and forth twice within a few seconds. The motor is in factory settings and ready to be programmed.
7. Fully program the motor.

THE MOTOR NO LONGER RESPONDS TO COMMANDS

1. Check the remote control’s battery.
2. Check that the LED is flashing when you press a button on the remote control.
3. Check the motor/battery/panel connections.
4. Check the battery voltage: it must be over 11.5 volts.
5. Check the solar panel voltage: Panel voltage 21 volts +/- 10%.

DIFFERENCE BETWEEN AUTOSUN 1 AND AUTOSUN 2

1. Check the motor connectors:
Autosun 1 motor => One 4-point connector.
Autosun 2 motor => Two 2-point connectors.
connectiq AUTOSUN EN

 

 

 

Check the battery:
Autosun 1 battery => presence of a small printed circuit board with a reset button.
Autosun 2 battery => no printed circuit board.

MODIFY YOUR AUTOSUN 1 INSTALLATION

To connect an AUTOSUN 2 motor to your AUTOSUN 1 installation or to install an AUTOSUN 2 battery on your AUTOSUN 1 installation

compatibilty Autosun

Click here to see how to replace the battery
Click here to see how to replace the motor

REPLACE THE AUTOSUN 1 MOTOR
WITH THE NEW AUTOSUN 2 MOTOR

How to replace the motor of your AUTOSUN 1 solar solution with the new AUTOSUN 2 motor?

Click here to see how to replace the motor

REPLACE THE AUTOSUN 1 BATTERY
WITH THE NEW AUTOSUN 2 BATTERY

How to replace the battery of your AUTOSUN 1 solar solution with the new AUTOSUN 2 battery?

Click here to see how to replace the battery