Somfy
The brand dedicated to door and window professionals

All our activities on onehigh-performance industrial site,

guaranteeing our autonomy, flexibility and responsiveness.

All the activities on a single site

Carte
1
R&D CENTER TRAINING CENTER

Dedicated space for technical and sales training
Self-study with Youtube tutorials

R&D CENTER
2
BY YOUR SIDE MARKETING

Direct contact with the teams
Personalised sales tools
Integrated photo and video studio
Exclusive SIMU PARTNER programme

MARKETING
3
R&D CENTER MULTISKILLS

35 technicians & engineers : direct current, commercial doors and windows, radio technology
Electronic, mechanical, product and software design

R&D CENTER
4
CUSTOMER SERVICE CUSTOMER SERVICE

6 languages spoken
Free of charge and easy to reach
Commercial advice and technical assistance
Single point of contact

CUSTOMER SERVICE
5
AFTER SALES PRODUCT REPAIRING

Motors guaranteed 5 years
(7 years for solar energy)
WE ACT FOR GREEN:
we repair your motors

AFTER SALES
6
QUALITY CONTROL PRODUCTION

Average return rate 0,65%
100% of our motors are tested
as they leave the production line
Responsive hanks to our operators’
autonomy and multiple skills

PRODUCTION
7
LOGISTICS LOGISTICS

Service rate >96%
Adapted to emergencies: local stock, express transport
A focus on export and its requirements

LOGISTICS
8
AT THE CUTTING EDGE TEST LABORATORY

Guaranteed compliance with the standards: EC, VDE, NF, TUV, UL, SASO, RCM, etc.
State-of-the-art equipment: 2 Faraday cages, 4 climatic test chambers, 66 weight benches, salt spray, IP shower

TEST LABORATORY

An international brand

SIMU is not just a site at Gray. It is also a network of subsidiaries and partners worldwide!
SIMU Worldwide