COVID-19 INFORMATION – An active autumn to serve you at best.
Dear customers and partners,
After a busy summer period, during which all our employees have mobilized to provide you with the best possible service while maintaining a reinforced safety protocol, Simu is beginning an active autumn to meet the major challenges of the end of the year.
During the summer, Simu maintained its exceptional restart plan, including the establishment of night shifts. As we told you before the summer, our site is currently operating at its maximum capacity with 3 shifts. Our production volumes are now at their optimal rate to gradually absorb the delays.
Nevertheless, thanks to your renewed confidence and to the unprecedented increase in consumer demands on our sector, we are still seeing strong growth in our orders, more particularly on our exterior applications, terraces, roller shutters and access. This exceptional situation does not allow us to immediately return to standard delivery times and reinforces our allocation of our most requested products in order to serve you as best as possible and as close as possible to your needs. Our average delivery times are currently extended by 10 working days compared to your usual logistics offer.
We would therefore like to apologize for the indirect impacts and thank you for the trust you place in us. All our efforts are aimed at a gradual return to standard deadlines.
We will not fail to keep you informed very regularly of new updates and information on the progress of our deadlines and we renew our thanks to you for the great confidence you place in us.