Warranty and after sales department

SIMU guarantees its products for its professional customers against all manufacturing, design or material faults.

5-year warranty
Tubular motors, CENTRIS and GM motor ranges, electronic products, Autosun accessory system batteries (excluding batteries and battery packs)

3-year warranty
Simubox motors
Simubix SI motor

1-year warranty
Manual components

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The warranty conditions apply in full.

Please contact your installer or reseller to find out the warranty conditions they have set for you.

Download SIMU’s general warranty conditions


After sales department

• Do you have a product under warranty that has a fault? Contact us! SIMU’s After Sales Department promises to repair or replace it within 2 weeks (from reception of the defective product).

Download the After Sales return request form