Warranty and after sales department

SIMU guarantees its products for its professional customers against all manufacturing, design or material faults.

5-year warranty
Tubular motors, CENTRIS and GM motor ranges, electronic products, Autosun accessory system batteries (excluding batteries and battery packs)

3-year warranty
Simubox motors
Simubix SI motor

1-year warranty
Manual components


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The warranty conditions apply in full.

Please contact your installer or reseller to find out the warranty conditions they have set for you.

Download SIMU’s general warranty conditions


After-sales service

service-apres-vente
A product under warranty presents a defect?
Contact us!
The SIMU after-sales service commits to repair it or replace it within 2 two weeks (starting from the date of reception of the defective product).